If you have any questions, please call us on 01242 233881 prior to making your booking and we hope to welcome you to The Battledown soon.
There are not many terms and conditions here at The Battledown Bed and Breakfast as our aim is not to restrict guests but to offer you the best bed and breakfast experience that we can, inevitably there are some though so please read the following.
The Battledown Bed and Breakfast welcomes all, however we are unable to welcome any pets but we do accept guide dogs.
No smoking is allowed in our home, but ashtrays are provided in our gardens.
There is a maximum of 2 guests per small or standard double room and also in our standard double/twin room and standard twin room. The maximum number of guests in our family room is 2 adults and 1 child. Any child under the age of 16 must be accompanied by an adult in their bedroom. Rates are per room per night and include VAT.
Rooms are subject to availability and we reserve the right to refuse or cancel any booking.
Cancellations and changes to bookings: Changes and cancellations to bookings made up to 2 days before your arrival date are without charge. Changes or cancellations to bookings made less than 2 days before your arrival date will incur a charge for the full duration of your stay, although we will endeavour to resell your room. If we are unable to resell your room we reserve the right to process payment using the card details supplied at point of booking.
Damage to rooms: We are sure that our guests will be responsible. However, occasionally accidents will happen. If you cause a spill – please inform us, we will come to clean it straight away for you. However, significant damage to rooms will be charged for at the rate of repair or replacement in addition to any loss of business. In these unusual circumstances, a letter or email will be sent to the guest within 7 days detailing the damage and costs and the bill must be settled within 28 days.